CIPC Enquiries System Unavailable - Alternative Processes
Kindly note that the Enquiry system (www.enquiries.cipc.co.za ) is currently not available. Customers are advised to use the following email addresses to send enquiries to a specific unit or department. The customer code as well as enterprise number and tracking number (if applicable) must be used as reference to ensure that the staff member/s will be able to assist.
IMPORTANT: Do not send any enquiries to personal mailboxes but use the relevant email address listed below. Please do not send the same enquiry several times to the same mailbox, as it causes a blockage in the system. This results in a longer time to finalise each query. Your mail will be attended to as soon as possible.
Below table is the first level for enquiries. If not answered within 10 business days, escalate as per the CIPC escalation procedure – https://www.cipc.co.za/?page_id=3725
All customers are urged to verify their customer profiles as soon as possible. All customers must be verified before any of their transactions will be processed. This includes applications e-mailed for processing as well as refund requests.
CUSTOMER VERIFICATION Customer verification process Enquiries@cipc.co.za
This mailbox is solely for customer verification enquiries and other enquiries routed to this mailbox will not be responded to
COMPANIES AND CLOSE CORPORATIONS
Name reservation - Enqnamereservations@cipc.co.za
Company registrations – manual, conversions, external company - enqmanualnewcompanies@cipc.co.za
Company registrations – electronic enqelectronicnewcompanies@cipc.co.za
Foreigner Assurance - enqforeignerassurance@cipc.co.za
CoR89 - enqCoR89@cipc.co.za
Company amendments – conversion from one type of company to another, main business changes, other MOI changes enqmoiamendments@cipc.co.za
Company and close corporation Financial Year End changes, Address changes, Location of company records, company name changesenqfyeandnamechange@cipc.co.za
Domain names and BEE enquiries - enqbeedomain@cipc.co.za
Company/CC De-registration - enqderegistrations@cipc.co.za
Re-instatements - Enqreinstatements@cipc.co.za
Annual returns - Annualreturns2@cipc.co.za
Liquidations - enqliquidations@cipc.co.za
BENEFICIAL OWNERSHIP
Beneficial Ownership beneficialownershipenq@cipc.co.za
Court orders corporatelegalservices@cipc.co.za
Companies Act Enquiries CompaniesActenq@cipc.co.za
DISCLOSURESRequest for copies, certified copies disclosureenq@cipc.co.za
DATA MANAGEMENT
Data Sales Data@cipc.co.za
Electronic Disclosure (R30) E-disclosure@cipc.co.za
DIRECTORS, MEMBERS AND PRACTITIONERS
Director Amendments (CoR39) TLebete@cipc.co.za
CC Member Changes (CK2) PEngelbrecht@cipc.co.za
Company Secretaries (CoR44) MMalinda@cipc.co.za
Auditor Changes (CoR44) MMalinda@cipc.co.za
Business Rescue TRamekane@cipc.co.za
PLephoto@cipc.co.za
MMalinda@cipc.co.za
FINANCE Allocation of funds, Refunds and card paymentsrevenue@cipc.co.za
Ensure that required documents are attached.
Allocation of funds: Proof of payment and certified ID copy
Refunds: Proof of payment; certified ID copy and bank letter
CO-OPERATIVES Co-operative registrations coopregenq@cipc.co.za
CORPORATE GOVERNANCE AND SURVEILLANCE UNIT Cor135.1 Complaints (Company investigations) Cor135.1complaints@cipc.co.za
Compliance checklist ComplianceChecklist@cipc.co.za
CORPORATE DISCLOSURE AND COMPLIANCE REGULATION UNIT Independent Reviews independentreview@cipc.co.za Reportable irregularities reportableirregularities@cipc.co.za
XBRL & Annual Financial Statements xbrl@cipc.co.za
Prospectuses Prospectus@cipc.co.za
PATENTS AND DESIGNS
Patentsvskosana@cipc.co.zaPatents – New Applicationsdmalebane@cipc.co.za
Patents Acceptance - BChuene@cipc.co.za
Patents Renewals - SMbewe@cipc.co.za
Patents Maintenance - AThulare@cipc.co.za
Designs - TJakoba@cipc.co.za/
E-Journal - BNgoepe@cipc.co.za
Patent Certificate - BSepato@cipc.co.za
IP Online - TMahlawule@cipc.co.za
TRADE MARKS Trade mark enquiriesSee service standards as published on website: https://www.cipc.co.za/?page_id=3725
CIPC ENQUIRIES SYSTEM NOT AVAILABLE – ALTERNATIVE PROCESSES
IP Enforcement alotheringen@cipc.co.za
Copyright tbambo@cipc.co.za OR mkhoza@cipc.co.za
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